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Virtual Blue Ridge Bookstore Security Policy
 

Is your order and credit card information secure at the Virtual Blue Ridge Bookstore website?

Virtual Blue Ridge Bookstore's checkout process is protected with Secure Sockets Layer (SSL), the standard for encrypted commercial transactions throughout the Internet. Shop safely on-line for books, maps, and more with Virtual Blue Ridge Bookstore! SSL encrypts all personal information, including your name and credit card number, so that this information cannot be read as it travels through the Internet.

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Virtual Blue Ridge Bookstore uses GoDaddy, an industry leader, as it's security verification service. Transaction information is encrypted prior to transmission using the most powerful and secure encryption technology. In addition, our site domain ownership is verified as authentic and valid. Click on the "Verified & Secured" on the right side of every page to verify and view Virtual Blue Ridge Bookstore's security certificate.

Only those web pages where you actually enter your credit card and billing information pass encrypted information. When you request one of these checkout screens, the page's URL begins with https instead of http, and the "security" icon on your browser has the appearance of a closed padlock.

What About Error Messages?

At no time when you receive an error message will it endanger your personal information. Why do we sometimes have errors? We strive to have an error free web environment and to make your shopping with us an error free environment, but occasionally you may receive an error message. We do have to perform regular server (the computer that our site data is actually on) maintenance that will cause occasional down time (time that our site is inaccessible). This is normally done during lower traffic times. Other error messages may arrive from unusually high traffic volume (lots and lots of people surfing the site). To be notified of major maintenance times, regular site changes and special prices and sales subscribe to our "News and Information" newsletter.

If you have any questions about our site do not hesitate to ask. We have quite a large site and may not be aware of an error that you may encounter. Please contact us at info@blueridgebookstore.com. In the meantime... happy web surfing with Virtual Blue Ridge Bookstore.

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